CancellationsHere you can find our regulations for a cancellation of your booking

We strongly recommend that you take out travel cancellation insurance.

In order not to have to pay for the cancellation fees of the booked hotel in case of illness, injury, death in the family, property damage to the home, etc., there are travel cancellation insurances.

 

 

With most credit cards, certain cancellation reasons are already covered. Often it is enough to have used the credit card elsewhere in the last few months to still have travel cancellation protection. Check with your credit card company before you travel.

The following cancellation policy applies to all summer & fall bookings:

 

You may cancel your booking without charge up to 14 days prior to your arrival.
13 - 7 days before your arrival: 70% of the booked travel price
6 - 1 days before your arrival: 90% of the booked travel price
early departure will be charged with 100%.

 

In the case of official quarantine, free cancellation is also possible up to the last day.

 

  • Classification as a "high-risk area" alone is not a free cancellation reason - only in conjunction with mandatory quarantines.
  • "Rising incidence numbers" alone are not a free cancellation reason
 

The following cancellation policy applies to all winter bookings 2022/2023:

 

You may cancel your booking without charge up to 30 days prior to your arrival.
29 - 14 days before your arrival: 40% of the booked travel price
13 - 7 days before your arrival: 70% of the booked travel price
6 - 1 days before your arrival: 90% of the booked travel price
early departure will be charged with 100%.

  

Bei  In the case of official quarantine, free cancellation is also possible up to the last day.

  • Classification as a "high-risk area" alone is not a free cancellation reason - only in conjunction with mandatory quarantines.
  • "Rising incidence numbers" alone are not a free cancellation reason
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